Customer Support

Report suspicious/fraud transaction

IVR Service

Select option 1, To Report loss of card, to report a fraud or to report an Unauthorized transaction not done by you

1800 5700

Online Portal

For self blocking/ debit freezing account in case of unauthorised transaction

Online Account Blocking Portal

Mobile Banking App.

You can also block your Debit card through bob World
Path: Login with bobWorld app. with login password> More>Debit card block/hotlist (Under Quick Actions).

bob World Internet (Internet Banking)

You can also block your Debit card through bob World Internet
Path: Login to bob World Internet with sign-on password > Services > My Accounts > Debit Card Blocking

Gift/Pre-paid/Reloadable card

For reporting the Unauthorised transaction related to Gift Card / Pre-paid Cards / Re-loadable card please contact as per below contact details

1800 102 5627

Reporting to home branch

As per Branch Timings
To know the details of your branch please visit

Unauthorised Transactions! (Actions/Precautions to be taken)

Block/Freeze the account

In case Fraud taken place, immediately block respective channel or Freeze the Account for Debit Transactions by calling Bank’s Toll-Free No. 1800 5700 or visiting Bank’s Web Portal or Branch

Lodge Complaint

Lodge an FIR with Police and lodge complaint with Bank along with copy of FIR


Never share confidential information like OTP/CVV/PIN/ Complete Card details etc. to anyone

Fake Calls

Bank Staff or its Agents never call for such information. This information is asked by Fraudsters only

[Bank of Baroda is registered with DICGC]


(DICGC Website)

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This is to inform you that by clicking on continue, you will be leaving our website and entering the website/Microsite operated by Insurance tie up partner. This link is provided on our Bank’s website for customer convenience and Bank of Baroda does not own or control of this website, and is not responsible for its contents. The Website/Microsite is fully owned & Maintained by Insurance tie up partner.

The use of any of the Insurance’s tie up partners website is subject to the terms of use and other terms and guidelines, if any, contained within tie up partners website.

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