- Time norms for services rendered
- Redressal of Complaints
- Nodal Officers to attend the welfare of pensioners
Pensioners are requested to approach Nodal Officer identified to attend the welfare of Pensioners for our Bank:
Contact Us
Shri. Jay Kumar Jha, Asstt. General Manager
Bank of Baroda, Govt. Relationships & PSU Business Dept.
7th Floor, Bank of Baroda Building
16-Parliament Street, New Delhi - 110001
Contact: 011-23448706 - Collection of cheques - Cheque presented at the branches within the cut-off time displayed at branch will be considered for same day clearing
- Payment of cheques in Local clearing
- SMS Alerts Facility
- Banker's Fair Practices Code
- Code of Bank’s Commitment to Customers
- Banking Ombudsman Scheme 2006
- Citizen's Charter 2019 - 20
- Fair Practices Code
- FAQs
- Policy Documents
- Right to Information Act
- Whistle Blower complaints under Public Interest Disclosure and Protection of Informer (PIDPI) Resolution - Public Notice.
- Communication & Reputation, Crisis Management Policy
- Communication Policy of Bank
- Social Media Policy
- Online Complaints / Feedback / SPGRS
- Notification of Department of Administrative Reforms, Government of India on Directorate of Public Grievances
- Important Links