Particular / Details about the Bank

Item No. Provision Details
4.b.i The particulars of organization functions and duties Bank Of Baroda, is a Body Corporate (Nationalised Bank) constituted under The Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970, with its Head Office at Mandvi, Baroda and Corporate Office at Mumbai.

For address of Head office and Corporate office Click here
Organization Structure
4.b.ii The powers and duties of its officers and employees

All the officers from JMGS I to TEGS VIII grade of the bank, working in branches and offices have certain discretionary lending and administrative powers depending upon their positions. The Board decides the delegation of such powers of various grades of officials. These powers are revised periodically, depending upon the organization’s requirement and also Government / RBI guidelines . Bank being commercial organisation powers and duties vary according to the placement of officers/employees, grade/scale, post held , job assigned and need of organization; in order to achieve business goal and securing satisfactory quality customer service ,which are summarised in the links given below. Whether to sanction a loan or not, is the absolute discretion of the concerned sanctioning authority of the bank and such discretion is exercised, after taking into consideration the relevant facts and circumstances of each case

4.b.iii The procedure followed in the decision making process, including channels of supervision and accountability. There is a well defined system in the Bank regarding decision making process. Lending and administrative decisions are taken at various levels from JMGS I to Top Executive grade Scale VIII and also by Executive Director and Chairman & Managing Director depending upon their positions as per the discretionary lending powers delegated to them by the Board. Branches receive applications for credit facilities and recommend to the appropriate sanctioning authority. In the case of major retail loan products applications are processed at branches and Centralised Credit Processing Cells at select centers. There is a well defined organizational structure and clear system of accountability based on RBI / CVC guidelines. All credit decisions approved by any sanctioning authority are reported to the next higher authority for control purpose. The system of exercising proper delegation of power and submission of control reports is in place and they are monitored by control officers and through internal inspection.
4.b.iv The norms set by the Bank for the discharge of its functions. Corporate Centre decide the rates to be offered by the Bank for the deposits, for different tenures which are displayed in the Bank's website and also at the branches. Regarding the advance, again the corporate centre takes a decision on introduction of various loan products and details of which are available in the website as well as at the branches. Corporate Centre also decides about the rates of interest for various advances which again are available on our website and also at the offices / Branches of the Bank.
Whether to sanction a loan or not, is the absolute discretion of the concerned sanctioning authority of the Bank and such discretion is exercised, after taking into consideration the relevant facts and circumstances of each case.
In case of norms/ standards for functions/ service delivery timelines Click here
4.b.v The rules, regulations, instructions, manuals and records, held by the Bank or under its control or used by its employees for discharging its functions.

There are quite a number of documents like manuals , book of instructions, codified circulars, scheme of delegation of powers, proceedings of the board etc. And also the periodical circulars, used by the employees for discharging various functions.(These are all meant for internal circulation and can not be shared with public)
However, certain information is available as follows:

  • Bank of Baroda Officer’s Service Regulation, 1979 PDF
  • Bank of Baroda Employee’s Pension Regulations, 1995 PDF
  • Bank of Baroda Gratuity Rules PDF
  • Bank of Baroda Provident Fund Rules PDF
  • Bank of Baroda Officer Employees (Conduct) Regulations, 1976 PDF
  • Bank of Baroda Officer Employees’ (Discipline & Appeal) Regulations, 1976 PDF
  • Officer Employees’ (Acceptance of Jobs in Private Sector Concerns after Retirement) Regulations, 2001 PDF
  • Bank of Baroda General (Shares & Meetings) Regulations, 1998 PDF
  • New Pension Scheme A statement of the categories of documents that are held by the Bank or under its control. The following documents are available at our Head Office/ Corporate office at Investor's services Department, for the inspection by the shareholders during weekdays for two hours between 11.00 am to 1.00 pm as per provisions of the Bank of Baroda General (Shares and Meetings) Regulations, 1998
  • Register of Shareholders
  • Record of the proceedings of the General Meetings
Documents executed by customers / borrowers / guarantors, contracts with Third parties / etc. (These are all private information and of commercial value and cannot be shared with public).
4.b.vii The particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereof. As per present arrangement the Shareholders can raise issues concerning policies and in the Annual General Meetings which can relate to the policy of the Bank.
Bank's quarterly results and annual results / reports are published in the Bank's website periodically for information of public as well as shareholders which would give an idea about the policies of the bank and implementation thereof.
For shareholder related information. Click here

Provision to seek consultation/participation of public or its representatives for formulation of policies - Policy

4.b.viii A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public The Bank has following Sub Committees of the Board
  • Risk management committee of the board
  • Nomination & Remuneration committee.
  • Steering committee of the board on rural – FI & CSR.
  • Review committee on wilful defaulters.
  • Management Committee of the Board (MCB)
  • Credit Approval Committee of the Board (CACB)
  • Audit Committee of the Board (ACB)
  • Stakeholders' Relationship Committee
  • Sub Committee of the Board on ALM & Risk Management
  • Customer Service Committee
  • Remuneration Committee
  • Nomination Committee
  • Committee of Directors
  • Committee on High Value Frauds
  • IT Strategy Committee of the Board
  • Steering Committee of the Board on HR
  • Committee for monitoring of Recovery
The Public are not entitled to participate on the above Committee meetings and minutes are not accessible to public.
However, Quarterly meeting of CSCB and Half yearly meeting of standing committee, of the bank where customers are invited & participate, who represents Member of public. For additional information on roles & responsibilities of various committees - check following links
  • Corporate Governance Report 2022-23, PDF
  • Corporate Governance Report 2021-22, PDF
  • Corporate Governance Report 2020-21, PDF
  • Corporate Governance Report 2020-21, PDF
  • Corporate Governance Report 2018-19, PDF
  • Corporate Governance Report 2017-18, PDF
4.b.ix A directory of its officers and employees.

A directory of officers and employees with cadre, place of posting, gross monthly emoluments may be seen in following link. Efforts are made to keep the same updated from time to time.

Directory of officers and employees

The list is updated every month after salary

4.b.x The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations

Scales of Pay of Officers :
Scale I = Rs.36000 - 1490/7 - 46430 - 1740/2 - 49910 - 1990/7 - 63840
Scale II =Rs.48170 - 1740/1 - 49910 - 1990/10 - 69810
Scale III = Rs. 63840 - 1990/5 - 73790 - 2220/2 - 78230
Scale IV =Rs.76010 - 2220/4 - 84890 - 2500/2 - 89890
Scale V = Rs.89890 - 2500/2 - 94890 - 2730/2 - 100350
Scale VI = Rs.104240 - 2970/4 - 116120
Scale VII = Rs.116120 - 3220/4 - 129000
Scale VIII =Rs.166350 - 4400/4 - 183950

Clerical Staff :
Rs.17900 - 1000/3 - 20900 - 1230/3 - 24590 - 1490/4 - 30550 - 1730/7 - 42660 - 3270/1 - 45930 - 1990/1 - 47920 [20 Years]

Subordinate Staff :
Rs.14500 - 500/4 - 16500 - 615/5 - 19575 - 740/4 - 22535 - 870/3 - 25145 - 1000/3 - 28145 [20 Years]

Monthly emoluments of officers and employees
4.b.xi The budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made. There are no plans and budgets for expenditure of public money and disbursements and the provision is not applicable to BOB.
4.b.xii The manner of execution of subsidy programmes including the amounts allocated and the details of beneficiaries of such programmes.

There are no subsidy programmes or plans for lending activities of the Bank as a whole, except for targets for priority sector lending. There are different schemes for advances of the Bank and the terms and conditions are already available in the Bank's website.

However all govt. sponsored schemes/ Programmes are being implemented in true spirit by the bank for the public benefit and being monitored by bank's financial inclusion dept. Bank is acting as channel to provide govt. subsidies to the public.

4.b.xiii Particulars of recipients of concession, permits or authorizations granted by it. There are no programmes in the Bank for grant of concessions, permits, authorization etc. And there is no material in the Bank relevant to this provision.
4.b.xiv Details in respect of the information available to or held by it, reduced in an electronic form. Detailed informations on various products (Deposit and advances) and services/facilities offered by the Bank are already available in the Bank’s website. Click here
4.b.xv The particulars of facilities available to citizens for obtaining information including the working hours of a library or reading room, if maintained for public use.

The public can approach the Public Information Officer for information regarding banking products for details of which are not available in the website.

The list of toll free no/ Telephone no has already been published on the website. The public can approach the nearest CPIOs for any further information. The list of CPIOs are given below:

4.b.xvi The names, designations and other particulars of the public Information officers Regional Manager / Regional Heads have been nominated as Public Information Officer for matters pertaining to their respective regions and for Head office Baroda and Corporate Office Mumbai separate PIOs and First Appellate Authority have been appointed
List of Public Information Officers Click Here
The Zonal Managers / Zonal Heads have been appointed as the First Appellate Authority for the PIOs coming under their zone.
List of First Appellate Authorities Click Here
4.b.xvii Details of Applications/Appeal received under RTI and information provided
Particular  01.10.2023 to 31.12.2023
(Last Quarter)
01.01.2023 to 31.12.2023
(Cumulative calendar year 2023)
  Received   Disposed   Pending   Received   Disposed   Pending  
RTI Application   742 503 167 5110 4678 432
Appeal   134 99 35 581 546 35

This information is updated quarterly.

Other SUO- MOTO Disclosure by the Bank for general information and convenience of the public at large

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