Frequently Asked Questions (FAQs)

  • Whether are the floater provision in the policies?

    Floater is an inbuilt cover under this policy.

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  • What about interchangeability being permitted from NFB to FB or FB to NFB for businesses?

    The interest applied on the Fund Based portion of Interchangeability availed during the said period of 1st March to 31st May 2020 will be eligible for moratorium. In respect of new sanctions accorded from 1st March and availed during the period, the interest applied on the Fund based portion would be eligible.

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  • What should I do if my address is changed? Do I need to write to each company separately?

    In case your address is changed, you only need to inform the new address to your DP(s). When DP enters the new address in the depository computer system, it will be automatically conveyed to all companies in which you hold shares.

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  • Can NRIs purchase existing shares/debentures of Indian companies by private arrangement?

    Yes. Reserve Bank permits NRIs, on application in form FNC 7, to purchase shares/debentures of existing Indian companies on a non-repatriation basis. An undertaking about non-repatriation is to be given in form NRU.

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  • How much does Bank of Baroda lend?
    • Loan amount is determined on the basis of the repaying capacity of the applicant/s. Repaying capacity takes into consideration factors such as age, income, dependents, assets, liabilities, stability of occupation and continuity of income, savings, etc.
    • The maximum loan would be Rs.10 crores per unit to any individual applicant based on the area where the property is proposed to be constructed/purchased. We will extend a loan of up to 90% (for newly constructed houses/flat) of the cost of property under our Housing Loan Scheme.

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  • What is the procedure for seeking such repatriation?

    Applications for necessary permission for remittance of sale proceeds should be made in form IPI 8 to the Central Office of Reserve Bank at Mumbai within 90 days of the sale of the property.

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  • How many staff is working at the branches?

    Branches are running with minimum staff.

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  • Can an NRI be a nominee?

    Yes, NRI can be a nominee subject to the exchange control regulations in force from time to time.

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  • Whether any additional security will have to be furnished in case relief under the framework is sanctioned?

    In case of unlisted entities, Personal Guarantee of the promoters for the additional credit facilities to be mandatorily obtained, while the same shall be explored in case of listed companies. Pledge of shares by promoters shall be stipulated in case of listed entities.

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  • Does TATA AIG Bharat Sookshma Udyam Suraksha policy allow Under insurance Waiver?

    In these products, under insurance is waived up to 15%, but beyond that under insurance is applicable to full extent.

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  • What documents do I need to provide along with application for being considered for relief under this Framework?

    You need to submit the following documents along with application / request letter:s

    • Board Resolution (in case of companies) stating that the Company’s operations are under stress on account of Covid-19. In case of other applicants (other than companies), borrower to declare in the request letter that unit’s operations are under stress on account of COVID-19.
    • GST returns from April 2020 till the latest available month and also for the corresponding period of the previous year.
    • In case of listed companies, the latest financials filed with Stock Exchanges to be submitted.
    • Projected financials (including Cash flows statement) for the period of loan.
    • Any other document as advised by your Branch/Relationship Manager.

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  • I didn’t receive activation Key. What to do?

    You will receive activation Key on your registered mobile number in an SMS after successful registration. If you have not received it, please reset activation Key of Mobile banking using any of the following alternate channels.

    • ATM
    • Internet banking (bob World Internet)
    • Base Branch

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  • Options
    • An Option offers the buyer/holder the right, but not the obligation, to buy or sell a specified amount of the underlying asset at an agreed rate on or before a specified future date. This arrangement, by natural extension, puts the obligation, not the right, to buy or sell the underlying asset at the pre-determined price at a specified future date. For the right to exercise the option, the buyer pays the seller/writer a premium, which is called the option price.
    • Option may either be a Call Option or a put option. Under the Call Option, the buyer has the right to buy the underlying asset whereas, under the Put Option the buyer enjoys the right to sell the underlying asset.
    • Among the various types of Options are the Interest Rate Options (Bonds Option, caps, Floors, Collars etc.) and Currency Options. Interest Rate Option offers the buyer the right, not the obligation, to fix at a point of time in the future, either the interest rate on a notional deposit or loan or the price of an instrument. With such instruments, buyer is protected against an adverse interest rate movement while retaining the ability to benefit from a favourable movement. A Currency Option gives the buyer the right, not the obligation, to exchange two currencies at a fixed rate at a future point of time. Under this type of Option buyer's downside risk is eliminated while retaining the unlimited upside potential.
    Treasury Branch Shri D. N. Jhumarvala
    Tel - 91-22-6636 3601 (Direct) 91-22-6636 3636(General) Fax - 91-22-6636 3636 Address - Baroda Sun Tower, 4th & 5th Floor, C-34, G Block, Bandra Kurla Complex, Mumbai - 400 051.
    Money Markets Desk Tel : 91-22-6636 3604/ 6636 3621 / 6636 3622 Fax : 91-22-6759 2840
    Corporate Bonds Desk Tel : 91-22-6636 3604 / 6636 3621 / 6636 3622 Fax : 91-22-6759 2840
    G-Sec Desk Tel : 91-22-6636 3604 / 6636 3621 / 6636 3622 Fax : 91-22-6759 2840
    Forex Desk Tel : 91-22-6636 3604 / 6636 3621 / 6636 3622 Fax : 91-22-6759 2840
    Derivatives Desk Tel : 91-22-6636 3604 / 6636 3621 / 6636 3622 Fax : 91-22-6759 2840
    Equity Desk Tel : 91-22-6636 3604 / 6636 3621 / 6636 3622 Fax : 91-22-6759 2840
    Mid Office Assistant General Manager : 91-22-6636 3669 / 6759 2819
    Back Office Assistant General Manager: 91-22-6759 2502 Chief Manager : 91-22-6759 2631
    Nostro Reconciliation 91-226759 2695 / 6759 2684

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  • how to get bike loan ?

    Resident Individuals ( Salaried Employees, Pensioners, Businessmen, Professionals, Farmers & Staff )

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  • NRIs returning to India for permanent settlement were granted RIFEE facility. Is this facility still available?

    No. RIFEE facility has been replaced by the RFC accounts facility.

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  • How to check the status of my cheque?

    You may check the status of your cheque using m-connect plus. You may also request new cheque book if you have exhausted all leaves.

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  • At what periodicity the lending institutions undertake the classification of Accounts as SMA or NPA?

    Lending institutions undertake the process of classification of Accounts as SMA / NPA on daily basis during the Day-end-Process.

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  • Whether the bank has granted extension of moratorium from 01/06/20 to 31/08/2020.

    Yes, the bank has granted the moratorium to all the customer having outstanding up to 10 lacs and customer having outstanding above 10 lacs will have to contact base branch for availing moratorium.

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  • What is the age limit for Baroda Scholar Loan?

    There is no specific restriction with regard to the age of the student to be eligible for Baroda Scholar Loan?

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