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GoDigital with Bank of Baroda’s fully digitised, online demat & Trading account.

  • Seamless platform
  • 100% Paperless
  • Experienced Relationship Manager
  • Features
  • Ways to Trade
  • Disclaimer
  • Investor Charter

Baroda 3 in 1 Demat & Trading Account : Ways to Trade

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Baroda 3 in 1 Demat & Trading Account : Disclaimer

Investment in securities market is subject to market risks, read all the related documents carefully before investing.

BOB Capital Markets Ltd., a wholly owned subsidiary of Bank of Baroda Member: National Stock Exchange of India & BSE Ltd. NSE Member Code: 13045/BSE Clearing No: 3258

Registered Office

BOB Capital Markets Ltd,
1704, B Wing, 17th Floor, Parinee Crescenzo,
G Block, Bandra Kurla Complex, Bandra (East),
Mumbai – 400051.
Tel: 022-6138 9300


SEBI Single Registration Certificate - INZ000159332 dated 20th November 2017.

SEBI (Research Analysts) Regulations, 2014, Registration No.: INH000000040 valid till 03 February 2020

Account opening process complete on submission on Physical Power of Attorney. Due to the restriction on use of OTP based Aadhaar e-sign for authentication, the online application form has to be printed and physically signed by the customer on all pages and submitted to BOBCaps. In-Person Verification (IPV) done for Bank of Baroda Demat A/c will be construed done for Trading A/c also. No annual maintenance charges on Demat A/c for the first year.

Market timings from 9:15 am to 3:30 pm Monday to Friday.

After market-hours orders (AMO) can be placed from 8:00 pm upto 8:00am next day. The AMO order will hit the market at 9:15am.

Contact Number: +91 8652270270

Baroda 3 in 1 Demat & Trading Account : Investor Charter

Investor Charter

Investor Complaint Data For Dec 2023
Sr.No. Received from Carried forward from previous  month Received during the month Total pending Resolved Pending at the end of the month Average resolution time ( in days)
            Pending for less than 3 months Pending for more than 3 months  
1 2 3 4 5 6 7 8 9
1 Directly from investors 1 4 2 3 2 0  
2 SEBI scores 0 5 0 5 0 0  
3 Depositories 1 12 2 11 2 0  
4 Other sources ( if any ) 1 306 70 237 70 0  
5 Grand Total 3 327 74 256 74 0  

Trend of monthly disposal of complaints as on 31.12.2023

Sr No. Month Carried forward from previous month Received Resolved Pending
1 2 3 4 5 6
2 Apr-23 21 34 54 1
3 May-23 1 59 39 21
4 Jun-23 21 66 80 7
5 Jul-23 7 109 112 4
6 Aug-23 4 90 91 3
7 Sep-23 3 167 83 87
8 Oct-23 87 119 204 2
9 Nov-23 2 118 117 3
10 Dec-23 3 327 256 74
11 Jan-24        
12 Feb-24        
13 Mar-24        
14 Grand Total        

Trend of Annual disposal of complaints as on 31.12.2023

Sr No. Year Carried forward from previous year Received during the year Resolved during the year Pending at he end  of the year
1 2022-2023 0 717 696 21
2 2023-2024 21 1089 1036 74
  Grand Total 0      

Frequently Asked Questions (FAQs)

  • Am I restricted to having account with only one DP?

    No. There are no restrictions on the number of DPs you can open accounts with or the number of accounts you can open with a DP. Depository accounts are similar to bank accounts. Just as you can have savings or current accounts with more than one bank, you can open accounts with more than one DP.

  • Can I change the details of my bank account?

    Yes. Since in the depository system monetary benefits on your security balances are paid as per the bank account details provided by you at the time of account opening, you must ensure that any subsequent change in bank account details is informed to your depository participant.

  • Can I open a single account for securities owned in different ownership patterns such as securities owned individually and securities owned along with my wife?

    No. The demat account must be opened in the same ownership pattern in which the securities are held in the physical form. E.g.: if one share-certificate is in your individual name and another certificate is jointly held in your and your wife's name, two different accounts would have to be opened.

  • Can I open more than one account with the same DP?
    Yes. You can open more than one account with the same DP. There is no restriction on the number of accounts you can open with a DP.
  • How do I select a DP? Whether all DPs are same?

    You can select your DP to open a demat account just like you select a bank for opening a savings account. Some of the important factors for the selection of a DP can be:

    Convenience: Proximity to the office/residence, business hours.

    Comfort:Reputation of the DP, past association with the organisation, whether the DP is in a position to give the specific service you may need.

    Cost: The service charges levied by DP and the service standards-

  • What do I do if I have physical certificates with the same combination of names, but the sequence of names is different i.e. some certificates with husband as first holder and wife as second holder and other set of certificates with wife as first holder and husband as the second holder (For example changed from A & B to husband & wife)?

    In this case, you may open only one account with husband and wife as the account holders and lodge the security certificates with different order of names for dematerialisation in the same account. You will fill up an additional form called the "Transposition cum Demat" form. This would help you to effect change in the order of names as well as dematerialise the securities.

  • What should I do when I want to open an account with a DP?

    You can approach any DP of your choice and fill up an account opening form. At the time of opening an account, you have to sign an agreement with DP in an NSDL prescribed standard agreement, which details your and your DP’s rights and duties. All investors have to submit the following proof of identity and proof of addresses along with the prescribed account opening form.

    Proof of Identity:Your signature and photograph must be authenticated by an existing demat account holder with the same DP or by your bank. Alternatively, you can submit a copy of your Passport, Voters ID Card, Driving License or PAN Card with photograph.

    Proof of Address:You can submit a copy of your Passport, Voters ID Card, Driving License or PAN Card with photograph, ration card or bank passbook as proof of address.

    Passport-size photograph: You must remember to take original documents to the DP for verification.

    You should remember to obtain a copy of the agreement and schedule of charges for your future reference.

  • Who is a DP?

    A Depository like NSDL (National Securities Depository Limited) or CDSL (Central Depository Services Limited) provides its services to investors through its agents called Depository Participants (DPs). These agents are appointed by NSDL & CDSL with the approval of SEBI. According to SEBI regulations, amongst others, three categories of entities i.e. Banks, Financial Institutions and Members of Stock Exchanges registered with SEBI (brokers) can become DPs. You can get a list of DPs from NSDL's or CDSL's office.

    Our Bank has now centralised DP operations (both for CDSL as well as NSDL) besides existing DPs, which are being planned to be migrated to central set-up in a phased manner. The Central Back-Office DP Operations (CBODPO) is at UTI Tower, Bandra Kurla Complex, Mumbai.

  • Why should I give my bank account details at the time of account opening?

    It is for the protection of your interest. Your bank account number will be mentioned on the interest or dividend warrant you are entitled to so that such warrant cannot be encashed by anyone else. Further, a DP cannot open the account if the bank account number is not given.

  • What is 'standing instruction' given in the account opening form?

    In a bank account, credit to the account is given only when a 'paying in' slip is submitted together with cash/cheque. Similarly, in a depository account 'receipt in' form has to be submitted to receive securities in the account. However, for the convenience of the investors, the facility of 'standing instruction' is given. If you say 'yes' (or tick) for standing instruction, you need not submit a 'receipt in' slip every time you buy securities.

  • Can I close my demat account with one DP and transfer all securities to my account with another DP?

    Yes. You can submit an account closure request to your DP in a prescribed form. Your DP will transfer all your securities, as per your instruction, and close your demat account.

  • Can I operate a joint account on an ‘either or survivor’ basis just like a bank account?

    No. The demat account cannot be operated on an ‘either or survivor’ basis like the bank account.

  • Is it compulsory for every investor to open a depository account to trade in the capital market?

    Since 99.5 % of the settlement at the stock exchanges is taking place in the demat form, an investor buying securities would receive the securities in demat form only. Therefore, investors who actively buy and sell securities need to open a depository account to receive delivery of demat securities.

  • What should I do if my address is changed? Do I need to write to each company separately?

    In case your address is changed, you only need to inform the new address to your DP(s). When DP enters the new address in the depository computer system, it will be automatically conveyed to all companies in which you hold shares.

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