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Doorstep Banking

Doorstep Banking is one of the key action points of the roadmap for banking reforms under the EASE (Enhanced Access & Service Excellence) reforms brought out by the Department of Financial Services. PSB Alliance Doorstep Banking Service is a facility introduced in this regard to cater to both financial and non-financial banking needs of the customers of all Banks under a single umbrella.
Bank of Baroda is one of the member Banks under the PSB Alliance Door Step Banking initiative taken by PSB Alliance through which customers can avail major Banking transaction services at their Door Step. It shall be implemented by Door Step Banking(DSB) agents in 100 major Centers across the Country for offering different financial as well as non financial services.

Services Available

Services under PSB Alliance Doorstep Banking Service

Account holders can book the desired service out of below mentioned services.


Non-financial Transactions
  • Pick up of negotiable instruments (cheque/draft/pay order, etc).
  • Request account statement.
  • Pick up new cheque book requisition slip.
  • Delivery of non-personalized cheque book draft, pay order, term deposit receipt, acknowledgement, etc.
  • Acceptance of 15G/15H forms.
  • TDS/Form 16 certificate issuance.
  • Delivery of pre-paid instrument/gift card.
  • Issuing standing instructions.
  • Submission of Digital Life Certificate.

Financial Transaction
  • Cash Deposit (Implementation under process).
  • Cash withdrawal.

Web Application Customer URL
Vendor URL
Ms. Atyati Technologies Pvt. Ltd. https://doorstepbanks.com/
M/s Integra Microsystem Pvt. Ltd. https://dsb.imfast.co.in/doorstep/login

URL to download the Application

Process
  • Customer can get herself/himself registered through either of 3 channels i.e. mobile app/web portal/call center.
  • Once the agent arrives at doorstep of the customer, he will proceed for document handover to DSB Agent only after the service code matches with the one available with the agent. Customer will have “Pay in Slip” duly filled/completed and signed in all respect (containing details of instrument/s to be submitted).
  • Post this he/she will hand over the instrument to agents, which agent shall put in designated Envelope and seal before customer. Agent is expected to cross tally instrument detail with the information available in their app and accept only if it tallies.
  • Multiple instruments can be picked by an agent for single pick-up request. However, different instrument types cannot be clubbed for a single request ID.

Details
Services Available

Services under PSB Alliance Doorstep Banking Service

Account holders can book the desired service out of below mentioned services.


Non-financial Transactions
  • Pick up of negotiable instruments (cheque/draft/pay order, etc).
  • Request account statement.
  • Pick up new cheque book requisition slip.
  • Delivery of non-personalized cheque book draft, pay order, term deposit receipt, acknowledgement, etc.
  • Acceptance of 15G/15H forms.
  • TDS/Form 16 certificate issuance.
  • Delivery of pre-paid instrument/gift card.
  • Issuing standing instructions.
  • Submission of Digital Life Certificate.

Financial Transaction
  • Cash Deposit (Implementation under process).
  • Cash withdrawal.

Web Application Customer URL
Vendor URL
Ms. Atyati Technologies Pvt. Ltd. https://doorstepbanks.com/
M/s Integra Microsystem Pvt. Ltd. https://dsb.imfast.co.in/doorstep/login

URL to download the Application

Process
  • Customer can get herself/himself registered through either of 3 channels i.e. mobile app/web portal/call center.
  • Once the agent arrives at doorstep of the customer, he will proceed for document handover to DSB Agent only after the service code matches with the one available with the agent. Customer will have “Pay in Slip” duly filled/completed and signed in all respect (containing details of instrument/s to be submitted).
  • Post this he/she will hand over the instrument to agents, which agent shall put in designated Envelope and seal before customer. Agent is expected to cross tally instrument detail with the information available in their app and accept only if it tallies.
  • Multiple instruments can be picked by an agent for single pick-up request. However, different instrument types cannot be clubbed for a single request ID.

Details
Services Available

Services under PSB Alliance Doorstep Banking Service

Account holders can book the desired service out of below mentioned services.


Non-financial Transactions
  • Pick up of negotiable instruments (cheque/draft/pay order, etc).
  • Request account statement.
  • Pick up new cheque book requisition slip.
  • Delivery of non-personalized cheque book draft, pay order, term deposit receipt, acknowledgement, etc.
  • Acceptance of 15G/15H forms.
  • TDS/Form 16 certificate issuance.
  • Delivery of pre-paid instrument/gift card.
  • Issuing standing instructions.
  • Submission of Digital Life Certificate.

Financial Transaction
  • Cash Deposit (Implementation under process).
  • Cash withdrawal.

Web Application Customer URL
Vendor URL
Ms. Atyati Technologies Pvt. Ltd. https://doorstepbanks.com/
M/s Integra Microsystem Pvt. Ltd. https://dsb.imfast.co.in/doorstep/login

URL to download the Application

Process
  • Customer can get herself/himself registered through either of 3 channels i.e. mobile app/web portal/call center.
  • Once the agent arrives at doorstep of the customer, he will proceed for document handover to DSB Agent only after the service code matches with the one available with the agent. Customer will have “Pay in Slip” duly filled/completed and signed in all respect (containing details of instrument/s to be submitted).
  • Post this he/she will hand over the instrument to agents, which agent shall put in designated Envelope and seal before customer. Agent is expected to cross tally instrument detail with the information available in their app and accept only if it tallies.
  • Multiple instruments can be picked by an agent for single pick-up request. However, different instrument types cannot be clubbed for a single request ID.

Details

Baroda Doorstep Banking videos

  • 31 Aug 2021
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  • 31 Aug 2021
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