We're here to Help
What are the eligibility criteria?
The Card can be issued to Individual accounts holder / Self-Operated Savings, Current and Overdraft accounts. For joint accounts, with operating instructions as ‘either or survivor’ and ‘any one or survivor’ the card can be issued to anyone or all the joint account holders.
What are the different types of Debit cards issued by Bank of Baroda ?
Bank is issuing different types of debit cards in co-ordination with Visa, MasterCard and RuPay. To know the details of different card variants being issued by Bank, please refer to ATM/Debit Card section on our Bank’s website Click
Is there any Fee for the issuance of Debit card?
The fees are subject to change from time to time at the sole discretion of Bank/RBI etc. For service charges related queries, please refer to Debit Card section on our Bank’s website. For charges, please refer Click here
Can a fresh Debit card issued in lieu of lost/damaged card and what is the amount to be charged?
Yes, Rs. 200/- + Service Tax is charged for replacement of damaged card/ lost card.
Yes, Rs. 200/- + Tax is charged for replacement of damaged card / lost card.
How many accounts maximum can be linked to my Debit card and what is the procedure?
Maximum of 9 accounts held in the same name and same capacity can be linked to a Debit card. Please submit request for linking of multiple accounts on your debit card to your branch.
Maximum of 9 accounts held in the same name and same capacity can be linked to a Debit card. Please submit request for linking of multiple accounts on your debit card to your base branch.
My Debit card doesn’t work on ATMs.
Debit Card does not work on ATMs due to some of the following reasons:
- Your debit card may be blocked.
- You may not have swiped the card properly.
- Your card might have got damaged / deteriorated due to which it is not accepted by ATM where the card reader may be weak. In such case you may try at another ATM and if still does not work, request for a new card to your branch/ contact centre.
- Your account may be inoperative or frozen at branch level due to some reason. Please contact your branch to know the account status.
- You may be using wrong PIN.
- Connectivity from the ATM has failed. In such case please try after some time or use another ATM.
How many transactions for Current Account holders at other bank’s ATM Machine are free?
No transactions are free.
How many attempts of wrong ATM PINwill lead to blocking of a Debit Card?
- Soft blocking : After 3 attempts of wrong pin in a DAY (within 24 hrs.) debit card will be blocked for next 24 hrs.
- Hard Blocking:After 12 attempts of wrong pin in a MONTH debit card will be blocked permanently.
Which of the following modes can be used for hot listing of Debit Card by the customer?
- Contact Centre/Toll free numbers 1800 258 44 55 or 1800 102 44 55.
- Mobile Banking (M Connect).
- WhatsApp Banking.
- Net Banking (Baroda Connect)
- Base Branch.
What are the Debit Card variants, wherein international usage is allowed?
- Visa Platinum/Contactless.
- Baroda VISA Vyapaar.
- Master Card Platinum.
- RuPay Platinum/Contactless.
- RuPay Select.
- Master Card World (Baroda Radiance).
My Debit card doesn’t work for online or international transactions.
As per recent guidelines, at the time of issue / re-issue / renewal, all the debit card will be enabled for use only at contact-based points of usage [viz. ATMs and Point of Sale (PoS) devices] within India. Existing cards which have never been used for Online / International / Contactless transactions shall be mandatorily disabled for this purpose.Now , to enable the channels, through BOB ATM / Baroda M-Connect Plus (Mobile Banking) / Baroda Connect (Internet Banking) / IVR.
Kindly use your card for first transaction on BOB ATM or Green PIN generation through BOB ATM / Baroda M-Connect Plus (Mobile Banking) / Baroda Connect (Internet Banking) / IVR and then try of Online transactions.