Self Service Passbook Printer is an automated kiosk where in customer can print their passbook on their own. SSPBP kiosk recognizes the account details from the magnetic strip placed on the Passbook, through these details kiosk fetches the account transaction details and prints it on passbook. Customer can use this facility 24x7 from the SSPBP machine installed in Elobby/ATM. Some of the salient features of this product are:
- Self Service Passbook Printer (SSPBP) is a fully automated machine having the ability to auto flip, auto align and update the customer passbook without any intervention of branch staff or the customer.
- It is a specialized machine, where customer has to simply insert passbook with only cover page opened and thus it is very convenient for all strata of customers.
- Machine will automatically flip and align the pages and print on appropriate page/locations.
- Passbook used in SSPBP is magnetic stripe based. It will bear a pre-printed number which is already stored in the magnetic stripe of the passbook and mapped with the customer’s account.
- Passbook pages have been made with grey scale strips, facilitating easy reading.
- Simple and customer convenient process.
- No manual intervention or help of branch official required.
- Services available 24X7 (in e-lobbies and ATM cabins).
Further, value additions like self mapping of passbook (by customers) at SSPBP without approaching the branch for issuance of subsequent passbook etc. are enabled to enhance customer experience.