Know how to get FASTag for your vehicle
05 Feb 2020
When driving on a toll road is that you have to stop from time to time to pay the toll. Sometimes the lines are long, and you have to rummage in your wallet/ purse to give exact amounts to the attendant, who more often than not, doesn’t have any change. But that could all be in the past with FASTag.
So what do you need to know about FASTag? Well, it’s a tag affixed to your vehicle’s windscreen, which allows you to zip past a toll booth. The amount is automatically deducted (using Radio Frequency Identification Technology, or RFID for short) from a pre-paid account that you need to fill.
Well, you may have no choice to get FASTag, since the government has mandated that all vehicles will need to have these tags. What’s more, the over 400 toll plazas over the country will no longer accept payments over the counter. So how to get FASTag for my car is what every vehicle owner needs to know right now.
How to get FASTag for cars
- Where to buy:
You canvisit any of the points of sale (POS) locations like toll plazas or banks like Bank of Baroda.
- What documents do I need:
You will need the following documents to get FASTag:
- Registration certificate (RC) of the vehicle
- Your passport-size photograph
- KYC documents
- What KYC documents do I need:
If you are an individual vehicle owner, a valid driving licence should suffice for address and ID proof. You can also use the Aadhaar card, PAN card, voter ID card, and so on.
- What charges you need to pay:
You have to pay a one-time issuance fee of Rs 100 for the Baroda FASTag, and a refundable security deposit, which depends on vehicle type.
- How to access FASTag account:
Whenyoupurchase a FASTag card, you will get a username and password for the web portal, which you can use to recharge, make complaints, get details of transactions and so on.
- What is the process for toll payment?
You have to deposit a certain amount in your FASTag account. Each time you go through a toll point, the amount gets automatically deducted from the amount.
- How will I know how much has been deducted?
You will get an SMS on your registered mobile phone number each time the FASTag has been used to cross a toll plaza. So you can track every transaction you make.
- How to recharge the FASTag account: Recharging the account is a simple process. You can do it online through Debit or Credit Cards, through Internet Banking or other methods like UPI. You can also do it by visiting any of the POS locations.
- What is the minimum amount for recharge or top-up:
The minimum amount is Rs 100. However, you may want to put more so that you have adequate balance in your account to ensure smooth driving.
- What if I don’t have enough balance in my FASTag account? If you don’t have enough balance in your account and pass through a poll plaza, you will be blacklisted. That is, you will not be allowed to pass another time until you pay up the amount.
- How to affix FASTag on the car:
You will need to affix FASTag on the front windshield. However, your bank will give you instructions on how it’s done.
- Can I use FASTag for more than one vehicle:
No, you cannot do that. The FASTag is for one specific vehicle only. You will need different FASTags for different cars.
- What if I’m charged wrongly for any transaction?
If you are charged incorrectly for any transaction, you can complain online using your User ID and password. You can call customer care on 18001034568 at any time of the day or night.
- What is the validity period of the FASTag card?
The FASTag is valid for five years.
- Who is implementing FASTag?
FASTag is being implemented by the Indian Highways Management Company Limited (IHMCL) a company incorporated by National Highways Authority of India and National Payment Corporation of India (NPCI).
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