Gift your loved ones the gift of choice. With Baroda Gift Card.
Do's and Don'ts
गिफ्ट कार्ड वर्चुअल वेरिएंट : Benefits
गिफ्ट कार्ड वर्चुअल वेरिएंट : Features
- A perfect substitute for cash, can be used at only on online/e-commerce platforms through a secure one time password.
- 24/7 customer service for any support.
- Instant SMS alerts for all transactions.
- ATM cash withdrawal is NOT permitted.
- Instant card activation and intimation to purchaser as well as beneficiary.
गिफ्ट कार्ड वर्चुअल वेरिएंट : Do's and Don'ts
- Login on Customer Self Service portal and register yourself.
- Make a separate note of your card number and customer care number for emergency use.
- Hotlist card immediately by calling Customer Care Number, if you lost your Mobile phone or found that your card details are compromised.
- Do not share payment credentials (Card Details, CVV, Expiry Date and Month, OTP) to anyone even if the person claims to be a Bank of Baroda Employee.
- Don’t click/open any link claims to be a Bank of Baroda Prepaid Card Link received via SMS, Email etc..
What is Baroda Virtual Gift Card?
Baroda Virtual Gift Card is a virtual pre-loaded card accredited by RUPAY. It is an elegant way of gifting to your near or dear ones who in-turn can use the same at E-commerce platform to purchase items of their choice. Thus, it allows freedom and choice of purchase to the person receiving gift. It can be used for any occasion including Diwali, Holi, Eid, Christmas, New Year, Raksha Bandhan, Birthday, Marriage etc.
What will be the contents of the Virtual Gift Card Welcome Kit?
Bank of Baroda Virtual Gift Card is a virtual Gift card so there is no Welcome KIT provided to the customers. Customer has to refer Bank of Baroda Corporate Website for Salient Features and Terms & Conditions.
How do I buy the Baroda Virtual Gift Card?
The Baroda Virtual Gift Card is available off-the-shelf at all Bank of Baroda Branches. You can walk into any Bank of Baroda Branch and purchase a Baroda Virtual Gift Card over the counter.
You don’t need to compulsorily have a Bank of Baroda account to purchase a Baroda Virtual Gift Card.
When the card is ready for use?
After receiving funds from purchaser, the card will be activated within 24 hours. Thereafter, the card can be used at any E-commerce platform.
Where can I use the card?
Baroda Virtual Gift Card is welcome everywhere at all E-commerce platform accepting RuPay Card. However, it cannot be used to withdraw cash from ATM Machines as per current guidelines of Reserve Bank of India.
What are the charges for Baroda Virtual Gift Card?
There is no issuance and revalidation charges for Baroda Virtual Gift Card.
** Subject to change at Bank’s discretion. Refer Bank’s website for prevailing charges.
What is the amount of fee payable for use of the card?
Usage of card at online E-Commerce Platform is free of charge, however payment gateway can levies a surcharge on certain card transaction.
Can I withdraw cash from my Baroda Virtual Gift Card?
No, ATM cash withdrawal facility is not available on Baroda Virtual Gift Card.
How can I check the balance available on my Virtual Gift Card?
You can enquire balance available on your Virtual Gift Card by using bank’s internet portal https://bobprepaid.yappay.in and/or calling our 24-hour Customer Care toll free number 1800 1039 586 or by sending email to firstname.lastname@example.org by giving card Kit Number and identification.
What do I do to secure my card against unauthorized payments at merchant outlets?
All the Transactions of Baroda Virtual Gift Card are secured with Two Factor Authentication i.e. Card Details and OTP which will be delivered on the registered mobile number of the Beneficiary.
Who do I prevent unauthorized usage of card in case the card details are compromised?
As soon as you know that the card details are compromised is misplaced or lost, you must immediately report to our Customer Care toll free number 1800 1039 586 or to any nearest Bank Branch. Our team would immediately hotlist the card after ascertaining your identity and prevent any further usage.
Whether the card can be reloaded / top-up available?
Baroda Virtual Gift Card is a single load card. Top-up is not permitted as per current Reserve Bank of India Guidelines.
Whether transfer of funds is allowed from one Virtual Gift Card to another?
No, transfer of funds from one Virtual Gift Card to another is not allowed.
What do I do when the balance of my Baroda Virtual Gift card becomes NIL?
In such cases you may permanently hotlist the card by calling our Customer Care toll free number 1800 1039 586 or to any nearest Bank Branch.
What about the available balance on the card after the card has expired?
Visit nearest Bank of Baroda Branch for revalidation of card and submit the necessary documents along with Valid KYC documents. The new card will be issued and the available balance will be transferred to the new card.
What is the validity of the Baroda Virtual Gift card?
The validity of the card is 1 year from the data of issue or “Valid Upto” as printed on the card whichever is earlier.
What is the maximum transaction amount than can done at a Online E-commerce platform?
Maximum Transaction amount for Baroda Virtual Gift cards at any online E-commerce platform up to a maximum amount equivalent to the balance available on the Baroda Virtual Gift card or Rs.10,000/- whichever is lower.
Why am I being asked for the details of the person whom I wish to gift the card?
Internal processes like Card balance enquiry, etc. require verification to prevent misuse of the Virtual Gift card, hence we ask for the receiver details. Also, according to the RBI guidelines, Bank of Baroda is required to keep records of the person who shall be using the card, this is for AML (Anti Money Laundering) purposes.