It is our endeavor to provide you with the best products and services. In case of any grievance , we will be glad to assist you.
Level - 1
You may access any of our channels mentioned below:
You may register your grievance online through our grievance redressal portal. Upon lodging the grievance in the portal, a Unique Tracker Id will be generated which needs to be quoted for future interactions.
Level - 2
If your grievance is still not redressed, you can escalate your concern to the Regional Level quoting the unique Tracker ID
Level - 3
If your grievance is still not redressed, you can escalate your concern to the Zonal Level quoting the unique Tracker ID
Level - 4
If you are not satisfied with the response received, you may escalate your concern to our Principal Nodal Officer Mr. Pankaj Mittal in the following ways quoting your Unique Tracker ID :